IMPACT ANALYSIS OF THE CLASS UPGRADE OF RSUD R.T. NOTOPURO SIDOARJO ON REFERRAL PATIENT VOLUME USING DESCRIPTIVE AND INFERENTIAL...
RJOAS September 2025 by Hermawati Heri, Imam S. Sentot, Ambarika Rahmania (Strada Indonesia University, Kediri, East Java, Indonesia) The reclassification of hospitals from Class B to Class A is part of Indonesia’s national strategy to improve service capacity, expand access to specialized care, and strengthen the effectiveness of the referral system. This study aims to analyze the impact of the class upgrade of RSUD R.T. Notopuro Sidoarjo on the number of referral patients using a quantitative approach. Secondary data were collected from the hospital’s official reports for 2022 (before the upgrade) and 2023 (after the upgrade)...