Webmaxy

Asking survey questions about website to your customers can help you get direct and accurate customer feedback. The best way to get feedback is by conducting customer surveys at different points of their journey. However, the main task is to decide the right questions to ask your customers. Here, in this blog, we will tell you the best 27 survey questions for website evaluation to get the right information from your customers. Additionally, we will tell you a free tool that can help you to create and launch surveys with ease...

Qualitative website data can help you to understand your customers and improve your website experience. Here, in this blog, we will discuss how you can gather data and utilize different types of data. When you work together with objective, quantitative, and qualitative data, you can create outstanding customer experiences. Now, first, let’s start with understanding what qualitative data is and how it can give you customer insights. What is qualitative data? Qualitative data is non-numerical and is gathered through observation...

Nowadays, after the pandemic hit most of the people have started shopping online. According to a report, ecommerce sales went over $250 billion in the first quarter of 2022 in the US. From this information, you can infer that people are switching to online shopping than store shopping. Therefore, it’s important that you pay heed to your ecommerce product pages. Website product pages provide information to your site visitors regarding the product. Not only this, people add the product to their cart and purchase it from there...

A user behavior analytics tool can help you understand your users better by giving you in-depth and accurate insights. Choosing the right analytics tool can aid you in making significant changes and enhancing customer experience. There are many business benefits of using a user behavior analytics tool, such as it can help you know your customers’ needs, wants, & expectations and deliver an awesome user experience. The traditional web analytics tool like Google Analytics can help you gather quantitative data about your users...