Machine revolt

Who? At this stage, we need to identify all those who will help to influence the goal, contribute to it, or obstruct it. In our example, it will be the Marketing Department and the Forum Moderator. In the customer's opinion, they can change user satisfaction: Here, we can list specific people, department names, market segments, etc. Choose any level of abstraction as long as it is adequate to your project. How? Now we need to identify the impacts that will be made to achieve the goal. For example, the moderator of the forum can try to give answers to questions within 1 minute...

Https://images.Unsplash.Com/photo-1561494653-744c43aed0c1?Ixlib=rb-1.2.1&ixid=eyjhchbfawqiojeymdd9&auto=format&fit=crop&w=1029&q=80 Organization of the process Invite no more than 10-15 people to this event, otherwise it will be difficult to conduct...

The first time I read Impact Mapping, I wanted to leave it in the middle. Everything that's written there is too obvious. I found the strength to read it out, but it was a short book with big pictures. As it later turned out, the whole point was that I didn't use all these obvious and simple practices from the book in my work. Sometimes customers wrote their goals in official documents for the project. Sometimes it seemed to me that I already understood the goals of the customer - they are absolutely obvious...

Life stories: Case: Narrowing the vision Release planning is in progress. Product Owner finishes with the words: "...can be sent by mail. I am immediately stopping the discussion because the problem has narrowed down to one solution in one sentence. We stopped and dug up the root of the need. Why send? Why by mail? There are a lot of ways in the world to deliver information to users. As a result, we offered 5 ways to tell our customers about the updates. Tip: Do not let the problem narrow down to one solution...

Mimicking User Stories and tricky Product Owners The sources of button thinking have been dealt with. Now let's figure out what to do with them. Why do we let the Decisions drive? Why don't we throw away superficial ideas? What will prevent us from making our own decisions? User Story as a filter When I thought about filters that didn't miss the button ideas, I remembered User Story. We use stories to form project tasks in everyday practice. The strength of User Story is that they make you describe its value...