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Basic parameters information comfor
The concept of information comfort also includes two other basic parameters: 1) Awareness of the staff willing to answer any guest's question not only about the hotel, but also about the host country; 2) a system of pictograms designed to help the guest navigate the walls of the hotel without knowing the language. It is important that the pictograms are well recognizable and correspond to the international HOTRACK system (HOTRACK - Confederation of National Hotel and Restaurant Associations of the European Union), recognized worldwide...
5 лет назад
Features of own sales offices
In the practice of tourist organizations two directions of forming sales channels are distinguished: external (foreign) and domestic channels. Domestic channels are usually a system of branches, offices and intermediary organizations (agencies) through which various tourism services are sold within the territory of the country itself (regardless of whether they are sold to nationals or foreigners within the territory of the country). External channels of distribution are a certain number of foreign...
5 лет назад
Legal basis for the implementation of the tourist product
In connection with the increase in the number of tourist trips, the issue of protecting the interests of tourists, which is primarily related to the conclusion of a tourist service agreement, is becoming topical. There is a number of peculiarities of concluding a tourism service agreement, the accounting and observance of which allows to protect the interests of the consumer, which is a tourist, in the most complete and correct way. One of the main features which can be used to determine the level...
5 лет назад
Four tourist roles
Of great importance in the adaptation of a tourist to the "new" are his individual qualities. Conditional selection of typical combinations of "new" and "familiar" ratio, which make up a certain typology of tourists, allows V.A.Kvartalny to distinguish four tourist roles: 1. an organized mass tourist. Tourist route is formed in advance for him. An organized mass tourist acquires a packed-in tour, perceiving and considering it as another commodity offered for mass realization; during the trip he takes almost no decisions...
5 лет назад
Sanitary and epidemiological rules in international travel
The question of compliance with the rules prescribed by medicine in tourist trips is very important, and life itself demonstrates this every year. According to who, more than 1,000 cases of plague, 100,000 cases of cholera and many more cases of tropical malaria are reported worldwide each year. In Russia, the number of malaria cases is increasing every year, including fatal cases. The number of cases of importation of tropical helminthiasis by tourists has increased dramatically. Every year, serious...
5 лет назад