Basic parameters information comfor
The concept of information comfort also includes two other basic parameters: 1) Awareness of the staff willing to answer any guest's question not only about the hotel, but also about the host country; 2) a system of pictograms designed to help the guest navigate the walls of the hotel without knowing the language. It is important that the pictograms are well recognizable and correspond to the international HOTRACK system (HOTRACK - Confederation of National Hotel and Restaurant Associations of the European Union), recognized worldwide...