"Не позволяйте школе мешать вашему образованию". (Марк Твен, американский писатель, юморист, общественный деятель).
И по утверждению того же М. Твена "секрет успеха в том, чтобы начать."
So, let's start.
Давайте вспомним или выучим, а главное запомним некоторые фразы для общения на английском. Сегодня возьмем тему: "По телефону: The problems you could come across"
( "Проблемы, с которыми мы можем столкнуться"):
1.I'm sorry, there is nobody of that name here.(К сожалению, здесь нет никого с такой фамилией.)
2.I'm sorry, you must have got the wrong number.= I'm sorry you must have dialled the wrong number.(К сожалению, Вы набрали неправильный номер).
3.I'm sorry you must have the wrong extension. ( К сожалению, у Вас неправильный номер).
4.I'm sorry this is a bad line. ( К сожалению, на линии помехи.)
5. I'm sorry, I can't hear you very well.
6. I can't get through to...( Мне не удается соединиться...).
Questìons you may be asked:
●What number are you calling? ( Какой номер Вам нужен?)
●Could you spell that, please? (Скажите, пожалуйста, по буквам.)
● Could you speak up, please? (Говорите, пожалуйста, громче.)
●Could you speak more slowly, please? (Говорите, пожалуйста, медленнее.)
● Could you speak into the receiver? ( Говорите, пожалуйста, в трубку.)
What the operator might say:
●I didn't catch that. ( Я не понял.)
● That's better. ( Так лучше.)
●He hung up on me. ( Он не стал меня слушать.)
What you might say:
●I'm sorry to have bothered you. ( Извините за беспокойство.)
●It's not always very clear. ( По-прежнему не очень понимаю.)
● We were cut off. (Нас рсзьединили.)
So, to sum up:
☆If someone says : "I
was cut off, they mean: The line was disconnected.
☆If someone says "I'll look it up, they mean: They will look in a reference ( telephone) book.
☆If someone says " go on", they mean: "continue".
☆If someone says: "Hang on", they mean: wait.
☆ If someone says "I'll give you a buzz", they mean: "I'll call you".
☆If someone says "She hung up!", they mean: "She put the phone down on me."
☆If someone says "I'll put you through.", they mean: "I'll connect you.
☆If someone says "Anyway....", they mean: "It's time this conversation came to an end.
☆If someone says "I must ring off now.", they mean: "I have to stop talking on the phone."
☆ If someone says " Give me a ring", they mean: "Telephone me."
That's all for now.
Good luck.
( to be continued).