Is it possible to return things if both are lost? I usually remind each client of these rules, but the question still pops up from time to time, so let's go. A tag is what attaches to every thing. It is from the tag that we read information from the manufacturer - composition, price, size, country of manufacture, barcode and more.
There may be several of them, for example, they are often held together in one bundle. And if you think about the return, then the tag can not be lost. You can cut, but store for at least 14 days in a complete bundle. Without a tag, a thing cannot be returned. By the way, it is also not necessary to attach it to things on your own.
As a rule, stores have special equipment, so your task is to bring a thing and a tag, plus a passport and a cashier's check. Speaking of them. A check is what constitutes a contract between the buyer and seller, confirming the fact of purchase. And if the check is lost or thrown away - it's okay - you can issue a refund without it. To do this, there is a recovery procedure that any administrator or senior sales clerk can do with you.
You will need a passport and recall the day, approximate time and amount of the purchase. Sewn-in tags Lateral (sewn-in) tags - I always recommend leaving them for the entire life of things. They contain valuable information for dry cleaners, the rules for gentle cleaning and fabric composition. And if there is no lousy tag, then the thing will be cleaned only without a guarantee. And if it is spoiled, then dry cleaning will rightfully refuse to compensate.
CLEANERS
Checks are indispensable when a thing is ruined in a dry cleaning service, and the only way of compensation is a 100% refund of its value. And in this case, this fact can be confirmed only with the help of a sales receipt or cash receipt. Of course, there are situations when you can go to the store and ask for the price of the old collection. But you can imagine how difficult this procedure is. Recently, my client tried to find out the price of a dress from the summer collection, and she had to wait a whole week to get confirmation.
First they sent, then they waited a long time for an answer from the main office and during this time she had to come to the store 3 times, recalling her request. According to the sewn-in tags, dry cleaning masters are guided in the choice of cleaning and care technology. And, if such a tag is missing, then you will be offered cleaning without a guarantee.
Therefore, if the purchased item is made of delicate fabric or a complex cut (jacket, coat, dress), then it is recommended that the sewn-in tags be kept for the entire period of operation.