Promoting innovation or unpopular solutions within the team
We must proceed from the premise that the team is always inert and resists change. No matter good or bad change. At first, everything new is alarming, and from here aggression is born. So that this does not result in hidden or open sabotage, you need to prepare the ground for these changes in advance.
1. You can pre-assemble a focus group of experienced employees, offer them to facilitate entry into the changes, suggest making adjustments to the program. Nobody argues with their own opinion, and if they approve, they themselves will think over how to influence everyone else so that there are fewer problems.
2. It is important to secure the support of an opinion leader. Support does not have to be open. As one of the options: "N regularly told us that this function needs to be fixed, and here is a new solution." Most likely they won’t openly rebel against N, and he himself will take care to explain why this or that change is necessary.
3. Promise the team a convenient function, and under its pretext to promote an unpopular decision. It is very important to increase the waiting time, for example, everyone is waiting for some change in CRM, which will reduce the time of routine work. And you promise him it, but along with it, for example, upload additional reports. The team exclaims: “Well, finally!”. And the new responsibilities at this moment will be just an unpleasant addition.
4. Chinese machinery agreement. Introduce changes a little bit, setting certain deadlines for yourself. Cook, so to speak, a “frog” imperceptibly for herself. If one function is added per week, it is better than showing the whole amount of work to a person at once - there will be requirements for increasing wages in connection with an increase in the volume of work, and dissatisfaction and simply lowering hands on the size of the volume, and gradually adding one function per week, people will simply add something small to the usual, and in three months they will meekly perform the entire amount of work.
In order for innovations not to be left only in words, in any case, the promotion of any new solution requires the inclusion and development of a promotion strategy on the part of the leader.