Сегодня и завтра зачитываюсь письмами Джеффа Безоса акционерам Амазона. По одному поводу полез на сайт, где у них лежат отчеты, и обнаружил, что пропустил последнее письмо.
“First, there’s a foundational question: are high standards intrinsic or teachable? If you take me on your basketball team, you can teach me many things, but you can’t teach me to be taller. Do we first and foremost need to select for “high standards” people? If so, this letter would need to be mostly about hiring practices, but I don’t think so. I believe high standards are teachable. In fact, people are pretty good at learning high standards simply through exposure. High standards are contagious. Bring a new person onto a high standards team, and they’ll quickly adapt. The opposite is also true. If low standards prevail, those too will quickly spread. And though exposure works well to teach high standards, I believe you can accelerate that rate of learning by articulating a few core principles of high standards, which I hope to share in this letter.”
Там много букв. Безос любит текст и внутри компании, многое строится вокруг письменной коммуникации:
We don’t do PowerPoint (or any other slide-oriented) presentations at Amazon. Instead, we write narratively structured six-page memos.
Почитайте на досуге последнее. Там урок и руководство к действию почище бесконечных статей про личную эффективность на Медиуме — https://ir.aboutamazon.com/static-files/1bfd8929-81a0-46d7-a378-6aff9a203093.