As a foreigner in Russia, I noticed that personal in shops are not smiling at clients. It surprised me, as in the west, personal are very politely smiling at costumers. Maybe this is fake smiling, in the west a lot is fake anyway, but getting a smile, makes you smile back and that makes you feel good and polite. Smiling is part of the service level that shops provide in the west. I tried to use humour and jokes to lighten things up, but whatever I did, it was not working. Personal react like they are tired and if they got a bad mood every time is encounter them...

How it helps: * You can change your negative thoughts that provoke bad mood, bad actions and even bad health (in the end). Even obsessive negative thoughts can be changed. * Positive thinking helps you cope better with life's challenges. How to be positive when it's hard: Being optimistic does not mean ignoring all bad events. It means trying to see the positives in everything that happens. Try this: * Write about your future in a positive way: what you want to achieve and why. It is write, not think, because the presentation of thoughts in writing helps to put them better in your head...