If you are experiencing issues with your computer, the first thing you will likely do is search for possible solutions on the Internet. However, what if the error itself prevents you from connecting to the network at all? In Windows 10 and 11, connection problems are quite common, and you may see various error messages depending on the nature and cause of the problem.
One of the most common errors you may encounter is the «No Internet, Secured» error. This error can occur due to incorrect system settings, recent Windows updates, or several other reasons. We have shared some possible fixes that can help you get rid of this error and allow your computer to connect to the Internet again.
Restart Your PC and Router
The first possible solution is also the simplest and can help your computer connect to the Internet without changing any settings. Simply restart your computer and router, and then try to connect to the Internet again. Your router should have a restart button that you can use to restart it or simply turn it off, wait for about 30 seconds, and turn it back on.
This will refresh its connection with your Internet Service Provider (ISP) and other connected devices. Similarly, restarting your computer can help fix glitches that may be causing the problem.
Move Your PC Closer to the Router
Sometimes you may see the «No Internet, Secured» error message if your computer is too far away from the router. This can prevent it from connecting to the Internet properly, as there may be issues with Wi-Fi signal detection. Even if it does, the signal may be too weak to transmit data.
To solve the problem, try moving your computer closer to the router or, if that’s not possible, move the router closer to the computer. Ideally, your router should be positioned centrally, at a decent height from the ground, and away from objects that may block its signal.
You may also consider purchasing a mesh network or a Wi-Fi extender if your router does not cover all parts of your home.
Check for Network Outages
Another possible cause of the «No Internet, Secured» error is that your Internet Service Provider’s internet connection may not be working. In this case, the fault is not on your end, and the only thing you can do is contact your Internet Service Provider to inquire about the issue.
You can easily determine if there is a network outage by trying to connect another device to the same network. If you cannot connect, it means the network is down, and your Internet Service Provider is responsible for fixing it. Alternatively, there may be an issue in the network preventing you from connecting, or your Internet Service Provider may have disconnected your connection if you have delayed payment for your Internet service.
In any case, you will have to contact them to find out the cause of the network outage and how to resolve it.
Disable Your VPN
You may be using a VPN to ensure privacy when connecting to the Internet, which may be causing the problem. VPNs have security features that can interfere with your network connection, such as a kill switch that disconnects you from the Internet when the VPN server is not working. To check if your VPN is the issue, try disabling it and then reconnecting to the Internet.
- Open a browser and click on the ellipsis to open the dropdown menu.
- When the menu appears, click on «Extensions».
- All installed extensions will be displayed along with the «Manage Extensions» button. Click here.
- Find your VPN among the extensions and click the button on the right to disable it.
- Now try to connect to the Internet and see if the error is resolved. If your computer can connect to the Internet, the issue was with the VPN, so consider updating it, changing settings, or using a different one.
Refresh Your IP Configuration
Another possible solution to the «No Internet, Secured» error is to refresh your IP configuration. This will release the IP address assigned to your router by your Internet service provider, allowing them to assign a new one, which may help resolve the issue.
- Click on the «Start» button and enter CMD to find the Command Prompt.
- When it appears, click «Run as Administrator» on the right.
- When the Command Prompt window opens, type ipconfig /release and press the «Enter» key.
- Then enter ipconfig /renew and press «Enter» again. Once done, close the Command Prompt window and try to reconnect to the Internet.
Reset Winsock
Winsock refers to the Windows Sockets API, which controls network applications’ access to the Internet. If there are any issues with it, it may prevent you from connecting to the network, leading to error messages like «No Internet, Secured.» Here’s how you can reset it to default settings.
- Open the Command Prompt as an Administrator, type netsh int ip set DNS, and press «Enter».
- Then type netsh winsock reset and press «Enter».
- Close the Command Prompt window and wait for your computer to automatically reconnect. If it doesn’t, try to manually connect and check if the error message appears.
Reset Your Internet Connection
In many cases, a simple reset of your Internet connection can help resolve connection issues on Windows computers.
- Click on the Wi-Fi icon that appears in the bottom right corner of the screen on the taskbar and then on the arrow next to your internet connection name.
- This will show you all available networks. Right-click on the one you want to forget and select «Forget.» Then restart your computer.
- After restarting your computer, connect to the same network by entering your username and password. Hopefully, this should resolve the issue.
Check Your Computer’s Connection Properties
If your computer’s connection properties are configured incorrectly, it can lead to error messages when trying to connect to the Internet. You can check the settings and correct them to help eliminate the error.
- Open Control Panel and click on «Network and Sharing Center.»
- On the next page, click on «Change Adapter Settings» in the upper left corner.
- You will see all available network connections. Right-click on the one you are using and select «Properties.»
- Here on the «Networking» tab, make sure that the option «Client for Microsoft Networks» is enabled. If not, check the box next to it to enable it.
- Do the same for «File and Printer Sharing for Microsoft Networks,» «Internet Protocol Version 4 (TCP/IPv4),» «Internet Protocol Version 6 (TCP/IPv6),» and «Link-Layer Topology Discovery Responder.»
- Click «OK» and restart your computer for the changes to take effect.
Set Up a New DNS Server
The Domain Name System or DNS is a database that acts as the Internet’s phone book, converting domain names into computer-understandable IP addresses. If your default DNS configuration is failing, it can lead to Internet-related issues. You can try setting up a new DNS server to address the situation.
- Open the network adapter properties for which you want to set up a new DNS server, as described above.
- Click on «Internet Protocol Version 4 (TCP/IPv4)» and then «Properties.»
- Select the option «Use the following DNS server addresses» by clicking on it. In the «Preferred DNS Server» option, enter 9.9.9.9, and in the «Alternate DNS Server» option, enter 1.1.1.1.
- Ensure that the option «Obtain an IP address automatically» is enabled. Check the box «Validate settings upon exit» if you do not want to reboot your computer, and click «OK.»
Update Your Network Device Driver
If the device driver for your network card is not functioning correctly or is outdated, it can lead to