В данной статье мы поговорим о том, как высказывать соболезнования человеку.
В этом нам поможет статья от HackSpirit
Empathy (эмпатия) is one of the best gifts one human can give to another.
🇺🇸 Empathy - the ability to understand and share the feelings of another.
🇷🇺 Эмпатия - это понимание чужих эмоций и осознанное им сопереживание.
В большинстве случаев, если мы сожалеем человеку, мы скажем фразу I am so sorry or Sorry to hear that.
Но это далеко не самый лучший ответ, чтобы поддержать страдающую сторону.
Давайте взглянем на 7 фраз, которые помогут вам поддержать кого-либо в трудную минуту.
1) “I can see that you’re going through a tough time.”
🇷🇺 Я вижу, что ты переживаешь тяжелые времена.
- When you share a problem or a difficult feeling with someone else, the first thing they usually try to do is offer solutions or reassurance. But what you really need is to feel heard and understood, and like your feelings matter.
2) “That sounds really challenging. How are you coping?”
🇷🇺 Это звучит действительно сложно. Как ты справляешься?
- Instead of telling the person what they should do, ask them how they are already coping with the situation. This helps you get a better understanding of the situation and allows you to offer more relevant advice.
3) “I appreciate you sharing that with me. It helps me understand your perspective better.”
🇷🇺 Я ценю, что ты поделился этим со мной. Это помогает мне лучше понять твою точку зрения.
- When someone shows you trust by opening up to you about their feelings, make sure to acknowledge this big step and let them know that you appreciate it. This will help them feel validated and heard, and invite further conversation.
4) “I can’t imagine exactly what you’re feeling, but I’m here to listen and support you.”
🇷🇺 Я даже и не могу представить, как ты себя чувствуешь, но я здесь, чтобы выслушать и поддержать тебя.
- On some level, sharing your relationship struggles with a friend can be helpful and empathetic, but it doesn't help if they try to empathize with you when they really don't have a similar experience.
5) “What can I do to support you?”
🇷🇺 Как я могу тебя поддержать? Или, как я мгу тебе помочь?
- This phrase is perfect for all the people out there who like to fix problems. When offering a solution to the person sharing their troubles, ask them for their own input in the process as well, so you can truly help them.
6) “It sounds like you’re saying…”
🇷🇺 Похоже, вы говорите…
- You can express empathy effectively and show you're really listening by mirroring the person's feelings back to them. This helps clear up any potential misunderstandings and lets the other person know you're acknowledging their viewpoint, even if you don't necessarily agree with it.
7) “I can understand why you would feel that way.”
🇷🇺 Я могу понять, почему ты так думаешь.
- A phrase emotionally intelligent people use to express empathy is "I can understand why you'd feel this way". It reassures the person that their feelings are valid and that their emotional reactions are not strange, unexpected, or unwarranted.
- When someone shares with you that they feel inadequate after being passed over for a promotion at work, they don't need a solution, they just need to process their feelings.
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🤓 Now you know 7 excellent phrases that emotionally intelligent people use to express empathy. Practice using them and you'll notice the difference in the conversation and the person's reactions.
🇷🇺 Теперь вы знаете 7 отличных фраз, которые эмоционально интеллигентные люди используют, чтобы выразить сочувствие. Попрактикуйтесь в их использовании, и вы заметите разницу в разговоре и реакции собеседника.
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Vocabulary List:
- empathy
- reassurance
- relevant
- acknowledge
- validated
- empathetic
- empathize
- input
- clear up
- reassure
- unwarranted
- inadequate
- intelligent
- sollution
- intention
- genuinely
- bandaid
- impact
- irrelevant
- outcome
- frustrated
- obviously
- resentful
Phrases:
🔻Weight off your shoulders - If something is a weight off your shoulders, you have relieved yourself of a burden, normally a something that has been troubling you or worrying you.
🔸 It helps heal broken hearts, take the weight off your shoulders, and helps you feel heard and connected.
🔻No matter what at hand - the issue, topic, or task that is currently being discussed or is the current priority.
🔸No matter what the topic at hand is, sharing feelings isn’t always easy.
🔻If you were in their shoes - acting for another person or experiencing something as another person might; in another's position or situation.
🔸In other words, you’re saying that their feelings make sense in the context of their experience – and if you were in their shoes, you might feel the same way.
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