CROWD & CRISIS MANAGEMENT AndORGANIZATION OF EVACUATION ON A PASSENGER SHIP

Content Page PART ONE: Crowd & Crisis Management Foreword 1 Chapter 1: Accidents and emergencies at Sea, their impact on the psychology of a person and groups of persons. 1.1 The need to train crews under the "Crowd Management" program 1.2 STCW Convention 1.3 Emergency or Emergency situation 1.4 Main stages of development of an emergency or emergency situation Chapter 2: Models of human behavior in extreme situations 10 2.1 People's reactions to an emergency and their behavior 2.2 The role that a crowd can play in an emergency 2.3 The emotional or psychological impact of an emergency on a person and groups of people 2.4 Human Behavior and Crisis Management 2.5 The occurrence of Crisis situations Chapter 3. Principles of management of unorganized masses 19 Resources for establishing personal power Emergency crowd management framework Procedures for preventing panic PART TWO. ORGANIZATION OF EVACUATION ON A PASSENGER SHIP Chapter 1. General structure of the Ship’s Emergency Organization 29 1. Decision Support System for Emergency Management. Ship's Emergency Plan and Muster List 2. Common Sequences during an Emergency. 3. Emergency parties and groups 4. First Stage Response on board the ship 5. General scheme of actions of the crew in emergency Chapter 2. Passenger evacuation 41 1. Main Vertical Zones, Watertight compartments and Evacuation zones 2. Typical Scheme of organization and control of evacuation 3. Distribution of responsibilities for evacuation and providing direct assistance to passengers. 4. Passenger lists and checklists 5. Passenger Assembly Stations 48 6. Primary and Secondary evacuation routes 52 7. Stairs and Stair Towers 54 8. Evacuation of passengers’ cabin areas and public spaces 55 9. Lifeboat and raft embarkation stations 58 10. Procedure for passenger evacuation when a ship is in port 60 Chapter 3. Safety trainings and drills 62 Passenger Drill and Safety information.