Komily is an international online store selling. Company is positioned as a reliable seller with professional logistics. Komily does not have classic outlets – all business is conducted online. In the review, we will find out if the Komily online store is a divorce?
Komily is this a divorce? Reviews
Why Komily
First of all, the store is focused on customers from the USA, Canada and the UK. But delivery to EU countries and other countries is also possible. Russian language on the website komily.com no, the support service interacts with customers only in English. Almost the entire product line is assembled for women. But there are some sections offering unisex. New products arrive at the storefronts in series, several times a month. Usually the new delivery corresponds to the season. Therefore, customers will find new summer arrivals at the end of spring, and in the fall the winter clothing offer is expanding.
What you can buy in Komili
All presented collections can be divided into three groups - clothes, shoes, accessories. But the catalog is much deeper than it seems at first glance. In Komili are sold:
Clothes. Large wardrobe items: hoodies, jumpsuits, sweaters.
Outerwear: jackets, coats, raincoats, windbreakers and down jackets.
Tops, T-shirts, blouses, shirts.
Dresses. This section is divided by the style of the outfit: casual dresses, tight-fitting, summer, lace.
Swimwear and clothing for the home.
Shoes: sneakers, sandals, heels.
Accessories. These are jewelry and costume jewelry, hats and baseball caps, bags and backpacks, belts.
Also in the Accessories section, you can buy small clothes, whether it's underwear, socks, scarves or gloves.
comili.com product catalog
Go to the catalog
How to find the right product in komily.com
To find a product, you can use the search. It is available in the upper right part of the site komily.com . By the way, after clicking on the search bar, a list of the most popular items in the store appears. Another method of searching for a product is a catalog. It is conveniently divided into categories. In addition to the types of clothing described earlier, there are tabs "New items", "Bestsellers" and "Collections". In the "Collections" lots are divided by style, theme or occasion to wear. For example, there are collections such as "Gradients", "Checkered Style", "Leopard", "Flag Elements".
After entering the product category, the visitor will see filters on the left side of the page. They can be used to refine the search. The set of filters is standard and almost does not differ in different categories. In almost all sections, customers can select products by size and color. You can also sort the goods in the showcase by price - from high to low and vice versa. You can also bring new items to the fore.
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Komily product search
Product card
Additional information about the product from the showcase is displayed in two types: a small card and a full page. The first one will appear if you click on Quick View, the second one will open if you click on the Full details link. The Quick View displays the price and the name of the lot. There is a choice of color and size, you can specify the quantity for purchase. To buy a product, you need to click on Add to Bag. There is more information in Full Details. The Description tab describes the dimensions of the product and the weight, the materials used, a brief description of the appearance and packaging. Delivery provides information about the delivery time and the possibility of returning the goods. Similar products are shown below. By clicking on the icon with the image of a heart, the user adds the lot to favorites.
Comili product card
Make an order
How to place an order in Komily
Before ordering, it is recommended to create an account on the website komily.com .
How to register on the website komily.com
To register, you need to go to the main page, hover over the profile icon and click on the "Sign In/Register" link that appears. Creating an account does not take much time – it is enough to enter an email address in the Sign Up field and come up with a password. You can also choose whether to receive promotional materials from the store or not. It is suggested to tick the product category that the client is interested in. If you don't want to receive promotional emails, don't tick any boxes.
komily.com registration
Register
Personal account
The user's personal account is located in the My Account section. Activated discount coupons and current orders are shown here. Just below there is a Wishlist - a wish list. All products marked with a "heart" get there. In the settings, you can change the email and delivery address. The order of notifications and marketing mailings is also configured here. After registration, you can leave reviews under the products. You can track your own comments in the My Reviews section.
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After the clothes are selected, you need to go to the shopping cart by clicking on My Bag. The selected items and the order price will be shown on the left. If a discount applies to some product, the system will take it into account and show it in the shopping cart. In the questionnaire on the right, you will need to specify the data and address for the delivery of the purchase:
The name and surname of the customer.
Country, region and city.
Postal code and address.
Phone number.
If the address was entered in the client's profile in advance, during registration, then you do not have to fill out the form. It is enough to check the box next to the item "Set as default address". Then the fields will be filled in automatically. After specifying the address, click Save. Delivery methods will appear with an indication of the price and time. In most cases, there is only one option – Standard. Below, in the Payment Method section, it remains to choose the method of payment for the parcel.
Komily ordering
Place an order
Additional features
There are few additional services on the site
Size Chart
There is a Size and Fit Guides section on the website. This is a useful material for determining the size of clothes and shoes. It is made in the form of a convenient table. It will be useful for customers who are not sure of their own proportions or who are confused when determining sizes according to international systems.
Comili size chart
Wholesale sales
On the Wholesale page, the store highlights cooperation with wholesale buyers and sellers. Here is information about receiving discounts for large customers. There is also a Track Your Order section on the site. There are links here that allow you to track the status of the order and mail.
Mobile Application
Komily doesn't have a mobile app. But the store is accessible from a smartphone via the mobile version of the site. To use this interface, just go to Komily via the browser of your mobile device.
Payment and delivery in Komily
Komily doesn't have many payment and delivery options for purchases.
How to pay for an order
Payment for the purchased clothes takes place immediately after placing an order in the shopping cart. There are only two methods to choose from - bank card and PayPal. The buyer will be required to specify the card number, the name of the holder, the expiration date and the protective CVV code on the back side. If PayPal is used for payment, you will need to specify the e-mail linked to the account in the payment system. Then the store will issue an invoice to this address.
komily.com payment for the goods
Shipping methods
The only way to receive a package is by mail. The store does not disclose which logistics companies it cooperates with. The website contains only information about the delivery time and price. The price of the shipment is the same for all buyers – $ 6.99. However, if the order amount exceeds $119, then the delivery is free. Parcels are delivered to the USA and Canada within 5 to 18 days, to the UK and EU countries - from five to twenty working days. To other states - from 7 to 25 days.
Ways to return the goods
Komily accepts items for return within 30 days of receipt. But on condition that the purchased clothes were not used, retained their presentation and original packaging. The money for the purchase will be paid to the banking details used for payment. The website does not specify the address for sending parcels. For any refund or exchange questions, it is recommended to write to the support service.