There comes a moment when you have to take the equipment to the workshop. But is the motorcycle service reliable? How to recognize it? Have you given your bike for repair? And sleep well? Hello!
If it is the first time you have to search for a service and there is no one to get a "tip" on a great master, start with ads. Do not fall for the workshops, giving catchy promises, such as "all kinds of works", do not be tempted by the proximity of service to home. Collect the most complete list of workshops, talk to them on the phone. The first, try to find out, it is the enterprise or garage masters. On the features of "probing" later, and now - on the principles of evaluation of repairers. Describe the symptoms of malfunctions in the motorcycle, state them as you can: buzzing, grunting, dripping, not going, etc. Signs of "for" the development of relations: politely introducing themselves, you without rush and irritation answer all the questions - do not interrupt the dialogue, they say, bring the technique - on the spot to understand. In a decent firm, the receiver will not play even a whimsical client, on the contrary, will offer to talk to the chief mechanic. As a result of such negotiations, you will establish the cause of the malfunction in the first approximation and learn the approximate cost of work. Telephone acquaintance will allow you to determine the preliminary list of spare parts. Call sales outlets and set whether they are available and how much parts cost. This information will be useful in the near future.
You can also be offered a visit of a specialist "at home" - for minor repairs. Specify whether you can afford such a service and what are the obligations of the master. For example, they will name a firm cost of departure, and its positive result is said vaguely. Refuse - it's like trying to make a loser for money.
Solidnyaka can be seen from afar
A phone conversation is no substitute for a real diagnosis. The next step is to make an appointment to visit the workshops you like. This moment also allows you to sift out the "grain from the chaff". For example, you will be offered to come right now. If it's the driving season, it's a sign that the company is in a simple season. Think about whether to trust the bike explicit outsider services market. Let you worry and what will offer you uncomfortable time to visit and compromise do not go: at the firm, perhaps, steaming, and fussy repair leads not to better results. Suppose, all okay: time of a meeting suits and the surname of the master who will accept you is named. By the way, the index of intellectuality of service - you will be recommended the most convenient scheme of approach.
Come a little earlier than scheduled, look around, appreciate the solidity of the office: it will be confirmed by a noticeable from afar sign and posted on the review of qualification certificates of employees. Try to look into the holy of holies - the remzon. Is it clean? The mechanics' specialties aren't clogged up? Make sure that the service is equipped with special equipment and the usual tool is enough - aren't you able to hear exclamations such as: "Vaska, give a key "for 17"! A sign of accuracy of workers - carefully covered with a film of sitting machines and decorative elements of leather. So, not only outside, but also in "depths" of service the order!
Diagnostics as a free service
At the appointed time, a diagnostic specialist will come to you. If it follows categorical: "All know, drive the device in a box" - without regrets say goodbye and go to another workshop. Diagnostics is a repetition of a telephone conversation and simultaneous check by the master of the state of technology. With your consent, he can make a short trip by car. This should not be neglected - the specialist may identify any sins of the crew that you have not noticed. Then the diagnostician tells in detail about the essence of the upcoming repair. Ask if it is possible, using the inevitable disassembly of the machine, to do something related, for example, when replacing the brake pads and replace the fluid in the hydraulics (if it is more than a year).
Decent firms, if a complex of works, always make the client a discount. If it turns out that the "handrail" technique does not require urgent intervention (for example, the valves are noisy slightly above the norm), find out whether not to delay the repair to combine it with the upcoming planned maintenance (oil change, etc.) - again, so it will be cheaper. Discuss the issue of purchasing spare parts. Usually, the company takes such trouble on itself, but you can save something if you buy the parts yourself. Buying them, in addition to the receipt, be sure to get a copy of the certificate confirming the quality of the goods: if it happens, the new part will fail, without this document the unambiguity of the fault of the repairers is unproven.
And consider: check of the device - service free, today it is a norm of behaviour for little by little decent service. And, it in any way is not your obligation before a workshop, in the sense that you should repair the car here and now: you are free to take time out for reflection or to go to other place.