Why does this question arise, how does it relate to anxiety and what can actually be guaranteed in this case Yesterday I received a letter from a new potential client: typical questions about the cost, free time for consultations on Skype, experience with similar requests... and at the end of the "test shot": what guarantees of recovery do you give? Perhaps Yes, it is time to talk about guarantees psychologist client. Reasons for this question The simplest explanation for why there are such questions is this: we have become accustomed to the fact that when buying goods, we are given a guarantee of the new TV for several years, and a guarantee that the new shoes will not fall apart in half an hour. Receiving a service, for example, dental treatment, we are also given a guarantee that the seals will not fly out after a month. The psychologist has no goods, but there are services, so why not give a guarantee on them? That is, there is a habitual expectation of an ordinary consumer. But