Actually, I don't work with kids. And telephone bullies. And with sexual themes not've worked. I mean, that's what I think. It seems to me that all my clients are educated, adequate, respecting their own and others ' borders people. Their problems are not very serious and can be easily solved. They always come to the session, are not late and do their homework ... Joke. That's not so.
In fact, regularly have to deal with such calls and cases with which I do not want to deal.
Business with kids
Mostly, I mean teenagers. They write me an e-mail from the section counseling online, while indicating the age of 20-25 years. But, guys, I see the difference between the request of a 20-25-year-old person and a 14-15-year-old:) the Difference is huge, even if a 25-year-old writes with a bunch of errors. They have other problems. Therefore, "Tell me how to be a boy walking with another, and I wrote that he misses, and I see that he does not miss anything" - this is not a problem for 25 years.
Business telephone, hooligan
Once ringing work phone, I pressed the button, and say "Hello" not just managed — it just happened. And I hear two whispering voices: "Here, now, now, go ahead, write it down." And further on my belated "Hello": "Hello, this psychologist? I'm on the roof, I'm going to jump! Help me!»
Or here recently, in a tube the child's voice sobs: "It is the psychologist? Help me, psychologist! I feel bad!"and then immediately with a laugh:" Oh, goodbye!»
At the Moscow city University of psychology and education there is a free children's helpline, up to 30% of calls to which is, as they call it, "primitive entertainment."
And according to my colleagues, they also have to deal with such jokers. It must be really funny.
Phone cases, "free" and " time-consuming»
Sometimes there are calls in which people count on free and immediate psychological help. And their problems are not urgent, not critical, well, just that there is a psychologist? There is a psychologist. Here is let and will help, and that.
Or, for example, calls with the expectation of a long conversation. The caller wants to tell me his entire "medical history" since he was 3-5-7 years old. Now he's, like, 35.
"Hello, could you tell me, please, that me to do with my depression? I'll tell you what happened. Fifteen years ago…»
This, of course, is also important. But not on the phone.
Often potential clients, before deciding to sign up for a consultation with a psychologist, want to pre-clarify something or ask in more detail about the services. This is perfectly normal, I in such cases always all quietly and prolonged explain. But "history" won't listen.
Things pursuing
And then there are people who believe I want to meet them for you-know-what purposes. After all, I even have a whole website on the Internet posted! And all social networks have a profile — of course, it's all for getting to know them.
"Hello Natalie," write me a mail or Skype, — "where you can write in PM?»
And for dessert, a real case of telephone practice.
Call, man:
— Hello. I have here such problem...(there is a description of the difficulties in dealing with the opposite sex). Is there anything you can do to help me with this?
I:
- Yeah, let's try it. When can you come? (Agree on the time and other conditions).
Client:
I'll come." Just one thing... do you have an adjoining room with your office?
I'm confused. What for?
Client:
— I'll have to change into lingerie there." And then I'll come out and talk to you like this, because it's when I'm in women's underwear that I have trouble communicating.