Conflict in the workplace leads to tension among the entire team, as some colleagues are forced to choose the opinion of one of the conflicting parties. And we can not leave the problem unresolved.
It is necessary to take measures. It is much better than feeling like a "defeated party" in the conflict - its resolution. Unresolved conflicts lead to antagonism, destroy communication within the team, unbalance the conflicting parties, lead to stress and low productivity.
Conflicts arise for a variety of reasons, ranging from minor annoyance to serious disagreements. Although sometimes conflicts are difficult to resolve, it is very important to learn how to find approaches to resolving the situation for the better.
The task of any employee is his ability to build communication in the team so that it does not create negative obstacles to the normal working process.
Sometimes conflicts are inevitable and, running away from the resolution of a particular unpleasant situation, you only aggravate the situation. It is necessary to distinguish between situations that need to be confronted and conflicts that cannot be avoided.
For example: Your company received a new order. You collectively create a new project, but some of your team do not agree with the opinion of the majority, thus creating obstacles in the early successful completion of this project. Here there is a conflict!
And it needs to be addressed. Someone from the conflict party is simply obliged to concede, having stepped on a throat to the ambitions. And here it is necessary to have ability of rational self-control, to remain sober, quiet, polite, to avoid charges towards the opponent, speaking about his mistakes in the done work.
Can be and such a situation: You very unpalatable one of staff, you simply physically not you can lie with him in one office. He annoys you with his incompetence and unprofessionalism. You constantly argue with him on any issue.
You yourself notice that it harms the production process. Here either it is necessary to change the place of work, or to seek to find compromises in resolving conflict situations. This is the only mutually beneficial approach to the settlement of the conflict for all parties.
Very often, conflicts at work occur due to the inability of some of the employees to admit their mistake. That's messed up man and took a defensive stance. Know that only very strong personalities can admit their mistakes! And by admitting you're wrong, you don't lower your position one bit.
In each case, you need to focus on the situation and the facts, avoiding gossip and personal attacks, be more flexible and interested in resolving the conflict. Never try to take revenge on anyone.
Simple politeness will be enough, but, nevertheless, never allow direct rudeness or disrespect in your address. Try to answer so that the opponent was stumped, I realized that didn't hurt you, and not made an emotional outburst.
It is not necessary to discuss with the staff what happened, at least in hot pursuit. Try to concentrate on your work. After all, a job was a job.
Of course, it is very difficult to restrain emotions, but you have to restrain yourself at work, among employees. You have to learn to control yourself.
And, if one of the colleagues constantly teases you or openly mocks, do not be afraid to talk to him about it, analyze the situation, what are its roots, what you did not please this employee. At worst it is possible and to the boss. There's nothing wrong with that.
In every collective sooner or later there are conflicts, even novels are devoted to this, films are made. This is normal real life! Simply need to learn to be fair, restrained and honest and then you always and everywhere will value and respect.