Do you know how many unpleasant moments fall to the lot of those who are afraid or do not know how to politely and with dignity to refuse people their requests. But once You learn to say" no " calmly and without hesitation, immediately increases their own self-esteem, there is free time and others begin to reckon with Your opinion. Do you like this prospect? Then read my recommendations, apply them in life and enjoy reaping the benefits. "I lent it to a Hatty acquaintance, although I knew perfectly well that it was unnecessary. Promised to sit with the son of a neighbor, instead of preparing for exams, got "good" and lost the red diploma"... If you commit such "charitable" acts, and then berate yourself for indecision and inability to say "no" I recommend reading the article "reasoning psychologist: why it is necessary to learn to refuse and say "no". Of course, You realize the value of your life and want to gain confidence in yourself and your actions, personal freedom and genuine