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Design of services in the fight against trifles

Design The change is uncomfortable. It's lazy to put it in your wallet every time, so it accumulates in your pockets, where it also gets in the way, and so it puts itself in the hallway, where it accumulates until it starts to get in the way there. After that, it is not clear where to put it. To throw away money is bad, to pay with change is inconvenient. Let's think, how we can solve this problem with the help of service design and modern technology. Monetomats As you have already guessed from the picture, illustrating the post, the first way to solve the problem is to install small mosquitoes in crowded places. For example, at subway stations and shops. Devices with coin receivers already exist, but it is suggested to load coins in them one piece through a slot. It is a long time, it is a pain in the ass and only those people who have nothing else to do will use such a device. But even at such inconvenient way of loading of coins, the receipts of the kiosk, under the statement of a

Design

The change is uncomfortable. It's lazy to put it in your wallet every time, so it accumulates in your pockets, where it also gets in the way, and so it puts itself in the hallway, where it accumulates until it starts to get in the way there. After that, it is not clear where to put it. To throw away money is bad, to pay with change is inconvenient.

Let's think, how we can solve this problem with the help of service design and modern technology.

Monetomats

As you have already guessed from the picture, illustrating the post, the first way to solve the problem is to install small mosquitoes in crowded places. For example, at subway stations and shops.

Devices with coin receivers already exist, but it is suggested to load coins in them one piece through a slot. It is a long time, it is a pain in the ass and only those people who have nothing else to do will use such a device. But even at such inconvenient way of loading of coins, the receipts of the kiosk, under the statement of advertising of the supplier of the equipment, increases on a quarter in comparison with devices without coin-receivers.

To make coin machines convenient to use, it is necessary to make loading of coins in them the natural way - you pour coins into a convenient big aperture, the kiosk recalculates them and it is necessary to choose how to use this money.

I would even suggest making coin machines as separate devices. It would then be possible to simplify the interface, increase the volume for coins and increase their throughput.

A typical scenario for using them would be this: you walk past the coin machine, remember that there is a little change in your pocket, you rake it out, you put it on your phone in a few seconds, and you move on with the feeling of free pockets.

Even if you raise the commission in monetomats, they will still be used, because there is nowhere else to put the change. And in a month of trifles accumulates rubles on 300 so it would be a good additional turn for payment systems.

Besides, such devices would stimulate people to get various kiwi wallets, etc., which is also useful for operators.

Loyalty cards

The second way to get rid of the change is to prevent it from happening.

For example, if you have a loyalty card in a store, you can specify that the change of less than 10 or 100 rubles should be automatically transferred to this card. Then all kinds of cards Crossing, Ashan, etc. will become more useful and they will be more often started.

It is also possible to specify that the change should not be accumulated on the card, but it should go to the phone, charity or other types of payments at once.

It is profitable for the shop not only because it increases the turnover (not too much but still), but also because people will more often start loyalty cards. Besides, it will be less necessary to worry about delivery, service will become faster, it will increase the throughput of cash desks and, as a consequence, in addition, to raise again.

Children

No, not in the sense that you have to use child labor to destroy the change. And in the sense that you can think of how children would be happy to spend it.

For example, in places where children congregate with their parents (e.g. in shops where adults go shopping for themselves but have to take their children with them), you can put kiosks, attractions, the only task of which is to sell virtual treats to virtual pets. And, the cost of such a treat can be from 10 kopecks to 10 rubles.

The beauty of this method is that it sells virtual content for real money (of course, there is the cost of a kiosk, pet development, electricity, etc.).

Children are known for their ability to pull money out of their parents for anything that comes into view, and here you can buy them off with a handful of little things. Besides, it will allow to occupy their attention for a long time while you, for example, choose the new laptop.

Urns for trifles

And lastly, another way. You can just make special urns for change and put them in crowded places. There is a similarity of such urns now, but they have the same mistake as the existing coin receivers - the money should be put in them through a narrow inconvenient slot.

The situation is complicated by the fact that such urns are especially "salted" by several large bills in the hope that people will put the same one there. But as a result, it is simply uncomfortable for people to pour out trifles there, and they are also in no hurry to put large bills there.

Normal urns should be easy to empty. The hole should be large enough to make it possible to do so on the move.

In addition, there is no need to glue photos of poor children and animals to these urns - people and so there is a need to get rid of the trifles, and oppressive photos can only scare them away in this case.

The money collected from these urns can be used for good deeds.

https://pixabay.com/ru/photos/%D0%BC%D0%BE%D0%BD%D0%B5%D1%82%D1%8B-%D0%B3%D0%BE%D1%80%D1%81%D1%82%D1%8C-%D1%80%D1%83%D0%B1%D0%BB%D1%8C-%D1%80%D1%83%D0%B1%D0%BB%D0%B8-%D1%80%D0%BE%D1%81%D1%81%D0%B8%D1%8F-1379043/
https://pixabay.com/ru/photos/%D0%BC%D0%BE%D0%BD%D0%B5%D1%82%D1%8B-%D0%B3%D0%BE%D1%80%D1%81%D1%82%D1%8C-%D1%80%D1%83%D0%B1%D0%BB%D1%8C-%D1%80%D1%83%D0%B1%D0%BB%D0%B8-%D1%80%D0%BE%D1%81%D1%81%D0%B8%D1%8F-1379043/